Shipping policy

At Ayanna Monéa, we are committed to delivering your order with care and efficiency.

All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping rates are calculated at checkout based on your location.

Estimated delivery times:

Please note that delivery times are estimates and may vary due to carrier delays.

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

Please ensure your shipping address is correct at checkout.

Ayanna Monéa is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

We are not responsible for lost or stolen packages marked as delivered by the carrier.

If your package is missing, please contact the shipping carrier directly to file a claim.

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damage.

We will review and send a replacement if approved.

Ayanna Monéa is not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances.

For any shipping-related questions, please contact:
support@ayannamonea.com

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